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SaltCo Leather team love to hear from you - please use the form to send us your message or ideas. Or simply pop in for a cup of fresh tea and a cookie:

TEXT: +15619493364

info@saltcoleather.com

USA: 15000 West Airport Blvd, Sugar Land, 77498, US

Pakistan: Plot # 19/6 ST-19, Sector 7/A, Korangi Industrial Area Karachi

Opening Hours:
MON to SAT: 9:00AM - 10:00PM
SUN: OFF

Last Updated: JAN 2026 Thank you for shopping with SaltCo Leather. We’re committed to delivering your order quickly and safely, no matter where you are in the world. Please read our Shipping Policy carefully to understand how we process, handle, and deliver your orders. 1. Order Processing All orders are processed within 1–3 business days (excluding weekends and holidays) after you receive your order confirmation email. Once your order has been shipped, you will receive another email with tracking details. If we experience a high volume of orders or an unexpected delay, we’ll notify you by email right away. 2. Shipping Times We proudly ship worldwide. Delivery times may vary depending on your location and shipping method selected at checkout. Estimated Delivery Time: United States & Canada: 5–10 business days United Kingdom & Europe: 7–12 business days Australia & New Zealand: 10–15 business days Rest of the World: 10–20 business days Please note: Delivery delays may occasionally occur due to customs processing, carrier delays, or global logistics disruptions. 3. Shipping Rates Shipping rates are calculated at checkout based on your delivery address and selected method. We also offer free standard shipping on qualifying orders (when applicable and displayed during checkout). Express or priority shipping options may be available for an additional cost. 4. Order Tracking Once your order has been shipped, you will receive an email containing your tracking number and link. You can use this link to check your delivery status at any time. If you haven’t received tracking information within 5 business days, please contact us at info@saltcoleather.com . 5. Customs, Duties, and Taxes International shipments may be subject to customs fees, import duties, or taxes, which are determined by your local government. These charges are the responsibility of the customer and are not included in our product prices or shipping fees. We recommend contacting your local customs office for more information on possible charges. 6. Wrong Address or Failed Delivery Please double-check your shipping details before completing your order. We are not responsible for delays or losses caused by incorrect or incomplete addresses. If an order is returned to us due to a failed delivery, the customer may be responsible for additional reshipping costs. 7. Lost or Damaged Packages If your order is lost or arrives damaged, please contact us immediately at info@saltcoleather.com with your order number and photos (if applicable). We’ll work with the carrier to resolve the issue as quickly as possible. 8. Contact Us If you have any questions regarding shipping or delivery, please reach out to our support team: Email: Info@saltcoleather.com Website: saltcoleather.com

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