Return Policy

  • Orders that are still in new and unused condition may be returned within 30 days of purchase for an exchange or refund.
  • Buyer is responsible for all shipping costs. Original shipping costs for orders with free shipping will be deducted from the refund amount.
  • To initiate a return, please contact [email protected] with your order number and reason for return.
  • Please include the original packing slip with your return
  • Please make sure the item ships with a tracking number and is insured for the full retail amount as we are not responsible for lost or damaged packages. Please send tracking number to [email protected] once it ships.
  • Please allow 2-3 business days for returns to be inspected and processed and an additional 2-3 days for refunds to be issued.
  • Refunds will be issued in the same form as the payment received.
  • We do not accept returns of factory seconds. You can however, exchange it for another factory second if one is available. You will be responsible for all related shipping costs of the exchange and there is no guarantee the other factory second will be better than the one you have.